FAQ

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Your ADDI-DATA team

• Can the FPGA function modules of a counter board be reprogrammed?

  Yes, this is possible.

  APCI-1710 and CPCI-1710
  Through the integrated program SET1710 the functions can be comfortably assigned to a module or replaced via drag & drop.

  APCIe-1711 and CPCIs-1711
  The program SET1711 is integrated in ConfigTools, the functions can be assigned to the modules via a menu.
  Find more information about available functions on the data sheet or the manual of the board.

• What is the difference between Single Ended and differential inputs?

  Single-Ended inputs are one-wire inputs connected to the system ground
  When acquiring analog signals in the single-ended mode, interfering signals are acquired with the signal. Therefore this mode is only advisable in case of high voltage levels and short lines.

  Differential inputs are Two-wire inputs
  Interference signals affecting both lines are not included in the measurement because of the difference on the input. This is the optimal mode for measurement lines with a lot of interferences and long lines.

  

• How shall I connect the sensors to the MSX-E3011 Ethernet systems in order to get an adequate acquisition frequency?

  There are 2 possibilities for the wiring of the gauges/sensors:

  1. Horizontal connection (of 4 transducers/sensors)
  4 x 25 kHz = 100 kHz (channels 0, 1, 2, 3)
  When the sensors are connected horizontally, a total of 100 kHz is available, as in each horizontal group a maximum of 100 kHz divided into 4 channels (0, 1, 2, 3) is possible. This setting does not use the full 400 kHz sampling frequency.

  2. Vertical connection (of 4 transducers/sensors)
  4 x 100 kHz = 400 kHz (channels 0, 4, 8, 12)
  When the sensors are connected vertically, a total of 4 x 100 kHz is available, as in each horizontal group a maximum of 100 kHz divided into 4 channels (0, 4, 8, 12) is possible. This setting uses the full 400 kHz sampling frequency.

  

• Which modes are available for analog inputs?

  There are four available modes for analog inputs:

  A. Simple mode
  The software initiates and starts the A/D conversion and reads out the digital values of one or more channels after the end of conversion.

  

  B. Sequence modes
  With the DMA function (Direct Memory Access) for a direct data exchange with the PC memory
  There are 2 sequence modes available:
  1. Simple sequence mode
  In this example the interrupt is generated at the end of each sequence after 5 acquisitions. The complete acquisition process ends after 3 sequences.
  2. Sequence mode with delay
  In this example the delay time between the end of one sequence and the start of the next sequence is 20 µs.

  

  C. Auto refresh mode
  The analog acquisition is initialised and the values of the channels are written in a buffer on an analog board. The PC reads the data asynchronously to the acquisition

  

  D. Scan mode
  There are 6 different scan modes:
  1. Software single scan
  The interrupt routine of the user is called up after the last IRQ.
  2. Hardware triggered single scan
  This scan can be triggered with increasing or decreasing edge. The hardware trigger allows to start the acquisition independently from the software or to start the acquisition of more than one board at the same time.
  3. Continuous scan (software)
  4. Continuous scan with timer delay (software)
  5. Continuous scan (hardware)
  6. Continuous scan with timer delay (hardware)

  

• Is the „bash“ command language interpreter used for MSX-E systems with Linux?

  No, actually, we do use Linux as operating system for our MSX-E systems, but we do NOT use the “bash” command language interpreter. Thus our systems are NOT affected by the bash bug / ShellShock vulnerability.
  Read more about “bash bug” and ShellShock”: http://www.symantec.com/connect/blogs/shellshock-all-you-need-know-about-bash-bug-vulnerability

• When do defect claims expire?

  Defect claims by the customer shall expire 24 months after the goods are delivered or the services are accepted.

• Serial numbers on ADDI-DATA products

  The serial number of a product is important information
  When you want to order a spare part it helps to find out the compatibility of the new product with the existing product.
  In case of a technical support request it allows to clearly identify your product and to know the hard- and software version as well as the product history. This guarantees a fast and efficient support.

  See below where to find the serial number of your product:

  PC boards

  

  

  The serial number of our PC boards can be found on a label on the front bracket of the board (it can be seen from outside the PC) and on the printed circuit board (for this, the PC must be opened).

  Distributed Systems

  

  The serial number of our distributed systems of the MSX-E, MSX-ilog and x-ARTS series can be found on the back of the housing.
  If you should not have access to the system, there is the possibility to find out the serial number through Ethernet.
  Please contact us by phone +49 07229-1847-0 or email info@addi-data.com.

  Screw terminal panels

  

  The serial number of our screw terminal panels of the PX type can be found on front or on the back of the housing.

  Cables

  

  The serial number of our cables for the connection of screw terminal panels on PC boards can be found on a label attached to the connector.

  

  The serial number of the cables for our distributed systems can be found on a label at the end of the cable (close to the connector.

  We will be pleased to answer your questions by phone +49 (7229)1847-0 or email info@addi-data.com.

• Why is it important for us to know the end use of ADDI-DATA products in case of export abroad?

  Since the 11th of June 2012 we are owner of the AEO-certificate in the status “F”. Find more information in the certifications section.
  International supervisory authorities prepare and update continuously lists of dual use goods, i.e. products (including software and technology) that can, even if they are primary meant for civil use, also be used for military purposes, for example due to the condition of the material or the performance. All products that can be found on this list are subject to the export control of the respective country, this means, export of a listed product needs a special permission by the responsible authorities. The responsible authorities will forbid the export of dual use goods if the end use of the product is not clear.
  As the check of the end use must be made for each case individually, please contact us by phone +49 07229-1847-0, through email info@addi-data.com or through our contact form.

• How is the pin assignment of the cables ST010/ST011 with one open end?

  Please find the pin assignment and lead colours in the table below.
  The pin assignment of the 37-pin D-Sub female connector depends on the respective board and can be found in the technical manual for the board!

  This pin assigment for ST010/ST011 cables is only valid for cables that are supplied with open end,  it is not valid for cables supplied with two connectors!

  Pin assignment / lead colours for ST010/ST011 cables with one open end

  

• Watchdog

  After the start of the watchdog, the reload value is reloaded every time the digital outputs are set (triggering). Triggering can also occur directly through a software command without setting the digital outputs again. The watchdog resets the digital outputs after the complete cycle time has elapsed (time-out), i.e. if the watchdog has not been triggered anew. The operating states can be read back. The cycle time can be programmed in the range from 1 μs to 4095 s.

• ADDIREG: driver & system installation for existing 32-bit applications

  I have installed my existing 32-bit application with ADDIREG. I cannot find ADDIREG on the delivered CD. How shall I proceed?

  The delivered CD contains our drivers of the new generation, the ADDI-DATA Multiarchitecture Device Drivers 32-/64-bit for x86/AMD64.
  If you have been using ADDIREG until now, your 32-bit application runs either with Windows XP or Windows 7.
  In this case, you need the following drivers:  ftp://Drivers:addidrivers@addi-data.com